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What is an alarm receiving centre (ARC)?

What an Alarm Receiving Centre (ARC) is, how it works 24/7 and why a monitored alarm with police notification protects homes and businesses in Mallorca.

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Controller: ALARMA BALEAR SECURITY S.L. Purpose: to handle your request. Rights of access, rectification, erasure and others: see the privacy policy.

At a glance

The short answer from our alarm technicians

The Alarm Receiving Centre, or ARC, is what turns an alarm into a security service: it receives the signals from your system 24 hours a day, checks what has happened and alerts the Police if an intrusion is confirmed.

01

What an Alarm Receiving Centre is

A centre, run by an authorised security company, that receives the signals from the alarm systems connected to it.

02

Why alarm verification matters

The Police respond to verified alerts. That is why the ARC checks every signal before raising the alarm, which avoids false alarms and makes the response more effective.

03

AlarmaBalear alarm systems

Every alarm we install can be connected to an Alarm Receiving Centre with police notification. AlarmaBalear is an authorised security company (RNSP 4752).

Want to know how we would protect your home or business?

First technical visit free and with no obligation, and a fixed quote before you sign.

Message us on WhatsApp Call 601 866 666

How an alarm with police notification works

Four layers between an intruder and your peace of mind

An alarm is not just a device: it is a chain of alerts that works even when you are not looking at your phone.

  1. 01
    DetectionSensors on doors, windows and hallways.
  2. 02
    VerificationAI cameras that tell people, vehicles and animals apart.
  3. 03
    24-hour receiving centreThe signal reaches the centre at any time of day.
  4. 04
    Police notificationThe centre notifies the police in the event of an intrusion.
Questions

Frequently asked questions about alarm systems

Does the alarm notify the police?

Yes. The alarm is connected to a receiving centre that operates 24 hours a day and notifies the police in the event of an intrusion.

What does the alarm receiving centre do?

It receives the signal from your alarm at any hour and handles the alert. In the event of an intrusion it notifies the police, and you also get a notification on your phone.

Can I combine an alarm and cameras?

Yes. They can be combined and managed together from the mobile app, so you see what is happening while the centre handles the alert.

Which areas do you cover?

We install in Mallorca, Menorca, Ibiza and Formentera. We are based in Palma.

How can I contact you?

By WhatsApp or phone on +34 601 866 666, by email at contacto@alarmabalear.com or using the form on this page.

Is AlarmaBalear a licensed security company?

Yes. ALARMA BALEAR SECURITY S.L. is listed in the Spanish National Private Security Register under number 4752 and is based in Palma.

How much does it cost and how do I sign up?

It depends on the property. We start with a free technical visit with no obligation and give you a fixed quote before you sign: what is agreed is what you pay.

Is any building work needed?

No. Our own technicians install the equipment with no building work, quickly and cleanly.

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Let's talk

Alarm quote with a free technical visit

Message us on WhatsApp or leave your details. We assess your home or business at no cost and with no obligation, and give you a fixed quote before you sign.

Message us on WhatsApp Call 601 866 666

Request your free technical visit and alarm quote

No obligation. We will reply to arrange the visit.

Controller: ALARMA BALEAR SECURITY S.L. Purpose: to handle your request. Rights of access, rectification, erasure and others: see the privacy policy.

More about what is an alarm receiving centre (ARC)?

The Alarm Receiving Centre, or ARC, is what turns an alarm into a security service: it receives the signals from your system 24 hours a day, checks what has happened and alerts the Police if an intrusion is confirmed.

What an Alarm Receiving Centre is

A centre, run by an authorised security company, that receives the signals from the alarm systems connected to it. It works every day of the year, day and night, and follows a set protocol whenever an alert comes in.

What happens when your alarm goes off

  1. The detector sends the signal to the ARC.
  2. The ARC checks the alert against the system data and, if there are cameras, the images.
  3. If the intrusion is confirmed, it alerts the Police.
  4. You receive a notification on your phone at the same time.

Why alarm verification matters

The Police respond to verified alerts. That is why the ARC checks every signal before raising the alarm, which avoids false alarms and makes the response more effective.

Which alerts the Alarm Receiving Centre handles

  • Intrusions
  • Tampering attempts
  • Signal jamming
  • Communication failures
  • Fire alarms

AlarmaBalear alarm systems

Every alarm we install can be connected to an Alarm Receiving Centre with police notification. AlarmaBalear is an authorised security company (RNSP 4752).

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